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Cisco phone endpoint management, allowing advanced manipulation of one, many or all phones.

 

PhoneView is a certified Cisco Compatible product that has completed full Interoperability Verification Testing (IVT) as such you can be confident of it’s performance and applicability with your CUCM software. This is important should you have any CUCM issues in the future as Cisco TAC will support both CUCM and PhoneView as a certified compatible product.

 

User Interface and Visualisation

  • Simple & Intuitive
  • Automated Grouping of Phones
  • Quick & Simple filtering
  • Visualise one, many or all phones
  • Familiar interface design
  • Zoom in/out of phone screens
  • Import and Select Images to push to phone background
  • Historical log of interactions with all phones

Remote Control

  • Near Real-Time interaction with remote phone(s)
  • See exactly what the user sees
  • Press any phone button remotely
  • Control one, many or all phones at once
  • Send text messages to multiple phones
  • Extensive List of Phone Commands
  • Create/Use Command Macros
  • Advanced queueing for optimal delivery of phone commands

Asset & State Management

  • Gather Phone details (i.e. Switch, Port & Serial details)
  • Export asset and state information
  • Gather and manipulate login state
  • Bulk Management of Login State
  • Migrate users to Extension Mobility
  • Granular Management of Firmware Upgrades
  • QoS Performance Monitoring
  • Security By Default (SBD) health check (find specific Phones with ITL/CTL Errors)

 

PhoneView is based on a simple and intuitive user interface that make managing one, many or all IP Phones easy. PhoneView includes the most extensive set of features available anywhere for IP Phone Endpoint management. With PhoneView you may ‘Never Need to Send an Engineer to Site Again’.

The flexibility of PhoneView makes a number of scenarios quicker and easier:

  • Bulk Delete of ITL\CTL Files
  • Corporate Branding/Bulk Background Push
  • Handset Deployment
  • System/Application Testing
  • Remote Support/Training
  • Inventory and Auditing
  • Firmware Upgrades
  • SRST Testing
  • Bulk Update of Phone Settings
  • Complex Migrations\Upgrades

Critically, most phone-related issues (other than physical phone faults) that would previously have required a site visit can now be handled remotely, eliminating almost all remote site call-outs and therefore providing unparalleled return on investment (ROI).

 

For more information contact

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7 Day Trial Edition FREE Lab Edition ($499)  $0 Engineer Edition Enterprise Edition
Number Of Installations Single Single Single Unlimited
License Basis Installation Installation Phone Estate Phone Estate
Visible Phones Up to 500+5 Up to 50 1000+ 1000+
Selectable Phones 10 10 Unlimited Unlimited
UCME Support Yes Yes Yes Yes
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Remote Control

7 Day Trial Edition FREE Lab Edition ($499)  $0 Engineer Edition Enterprise Edition
Optional use of CTI
(UCM Version 7.0+)
included included included included
Remote Audio included included included
Free Option
included
Free Option
Basic Remote Control included included included included
Advanced Remote Control included included included included
Automatic Screen Refresh included included included included
Control a Single Phone included included included included
Control Multiple Phones included
Only 10 at a time
included
Up to 10 at a time
included included
Basic Phone Searching included included included included
Graphic Interface included included included included
Macro Commands included included included included
Command Text Input included included included included
Background Management
Load Image from Clipboard included included included included
Load Image from File included included included included
Push Background to multiple phones included
Only 10 at a time
included
Up to 10 at a time
included included
Phone Inventory
Gather Asset Information included
Only 10 at a time
included
Up to 10 at a time
included included
Save Cluster Snapshot included included included included
Export to CSV included included included included
Export to Excel included included included included
State Management
Reset one or more phones included
Up to 10 at a time
included
Up to 10 at a time
included included
Capture realtime Quality of Service included included included included
Bulk Extenion Mobility Login/out included
Up to 10 at a time
included
Up to 10 at a time
included included
Bulk Import of User Data from CSV included included included included
User Interface
Single Application included included included included
Visual representation of Phone included included included included
Automatic Grouping included included included included
Simple Filtering included included included included

PhoneView is a client application that installs on Microsoft Windows operating systems.
To run PhoneView the client PC requires at least:

  • Microsoft .Net 4.0 Full
  • Microsoft Windows 7/8/10
  • Microsoft Windows Server 2008/2008R2/2012/2012R2/2016
  • 1.6GHz CPU or greater
  • 4GB RAM
  • 1GB Disk Space

As PhoneView interacts with the Cisco Unified Communications Manager (Call Manager) and the built-in web server within each Cisco IP Phone, network connectivity from the client PC to these devices is therefore required.

Infrastructure Requirements

PhoneView is compatible with the widest range of Unified Communications Manager versions and Cisco IP Phones, the following is a listed of tested version/models:

  • UCM 5.x, 6.x, 7.x, 8.x, 9.x, 10.x, 11.x
  • Phone Models supported 6921, 6941, 6945, 6961, 7821, 7841, 7861, 7905, 7906, 7911, 7912, 7925, 7926, 7937, 7940, 7941, 7942, 7945, 7960, 7961, 7962, 7965, 7970, 7971, 7975, 8811, 8831, 8841, 8845, 8851, 8861, 8865, 8941, 8945, 8961, 9951, 9971, IP Communicator, Cisco CIUS
  • Background Updates using personalization method: UCM6.1 or above, and the following phone models: 7906/11/25/26/41/42/45/61/62/65/70/71/75, 8811, 8841, 8845, 8851, 8861, 8865, 8961, 9951, 9971
  • Note due to the inherent Cisco design only certain phones support remote deletetion of ITL certificates, these are; 6921, 6941, 6945, 6961, 7821, 7841, 7861, 7906, 7911, 7941, 7942, 7945, 7961, 7962, 7965, 7970, 7971, 7975, 8811, 8831, 8841, 8845, 8851, 8861, 8865, 8941, 8945, 8961, 9951, 9971
  • Note due to the inherent Cisco design only certain phones support remote deletetion of CTL certificates, these are; 6921, 6941, 6945, 6961, 7821, 7841, 7861, 7906, 7911,7940, 7941, 7942, 7945, 7960, 7961, 7962, 7965, 7970, 7971, 7975, 8811, 8831, 8841, 8845, 8851, 8861, 8865, 8941, 8945, 8961, 9951, 9971