PhoneView is the ONLY Endpoint Management software to have Cisco Compatible certification and has attained this status for CUCM 9.0, 10.0, 11.0, 12.0.

PhoneView is a certified Cisco Compatible product that has completed full Interoperability Verification Testing (IVT) as such you can be confident of it’s performance and applicability with your Cisco CUCM software. This is important should you have any CUCM issues in the future as UnifiedFX and Cisco TAC will work cooperatively to identify and resolve unidentified root cause issues. UnifiedFX and Cisco TAC will resolve the issues in their respective product as appropriate.

NOTE: PhoneView is now embedded by Cisco in the CCIE Collabv2 Syllabus and Exam for Endpoint Management. This is great for you if you are studying for a CCIE qualification as you can use PhoneView everyday in your operational environment.

How to obtain your Free PhoneView Lab Edition

We are pleased to give you a fully functional license for the Lab Edition of PhoneView including the amazing Remote Audio feature, absolutely FREE

This special lab edition of the PhoneView application is specifically designed for learning environments and to aid students and practitioners studying for the CCIE exam, but it can be used on any UCM or UCME system with 50 phones or less, so ideal for testing too.

The normal retail price for this software is $499 but for a limited time we are providing a 100% discount so it’s now $0 for the best lab software on the market today.

If you don’t yet have your Lab Edition license key please click the button below to request you FREE Lab edition.


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PhoneView is the most advanced IP telephone remote control and estate management tool on the market today. Currently managing many hundreds of thousands of phones globally, Cisco phones and proven in global enterprise environments, it is a vital tool for IP telephony management functions, professionals and students.

Candidates studying for the CCIE Voice that do not own their own hardware have historically used rack rental sessions to gain the hands-on experience necessary to adequately prepare for the grueling CCIE Voice lab exam.

The PhoneView application will enhance the end user experience since the Cisco 7962 and 7960 phones that are located in racks can be remotely controlled via the PhoneView application. This can either reduce (or potentially eliminate) the need for customers to invest in the out of date 79XX phones that are required to study for the lab.

A single instance of PhoneView software can be used to manage multiple phones connected to multiple clusters. Multiple instances of software and/or multiple windows/tabs are not necessary each time one wishes to remotely manage a new device. This makes the PhoneView software much more scalable and usable for real world situations. Lab users will be able to see all of their CUCM and CUCME devices in a single window. PhoneView Version introduces a market first capability to receive the audio from the remote phone, this now completes the remote phone experience with remote key presses, screen updates and audio all in a single integrated application.

The ability to create macro’s to perform certain keystrokes is a great time saving tool and will make your testing of certain services / features much more efficient. For example the user can create a macro to enter the Received Calls Log of one of the 7962 phones housed in the remote rack rental lab, for example, to check for the globalized / + number). Therefore this can be done with one command as opposed to having to press directories, wait for refresh, scroll down to Received calls, wait for refresh, select received calls and wait for another refresh.

The application can be used to control phones connected to all versions of CUCM including the most recent version (CUCM 9.0) as well as all versions of CUCME form 4.0 onward. PhoneView also supports all of the latest IP Phone models such as the 69xx, 89xx & 99xx range and is compatible with Windows XP, Vista and Windows 7 as well as Windows Server 2003 onward.

Once you have obtained your license key for PhoneView Lab Edition click the button to the right to download PhoneView and apply your key.

System Requirements:

PhoneView Lab Edition is a client application that installs on Microsoft Windows operating systems.

To run PhoneView Lab Edition you will need a minimum specification which you can find on our primary PhoneView product page here.


Infrastructure Requirements

PhoneView Lab Edition is compatible with the widest range of Unified Communications Manager versions and Cisco IP Phones.

A full list of tested CUCM versions / Phone models can be found on our primary PhoneView product page here.