WallboardFX - Cisco UCCX Wallboard Technical Videos

WallboardFX provides excellent communications with your agents beyond the basic analytics. Wallboards can encompass a more complete and engaging view into day-to-day business.

Following are a list of technical videos which will help you to install and manage WallboardFX Software.

WallboardFX – Cisco UCCX Wallboard Installation

WallboardFX – Cisco UCCX Wallboard Technical Overview

WallboardFX – Cisco UCCX Wallboard Display Management

WallboardFX – Cisco UCCX Wallboard Threshold Settings

WallboardFX – Cisco UCCX Wallboard Promotional Overview

News

Webex Calling Migration and Testing Webinar

October 12, 2022

Planning to move to Webex Calling Dedicated Instance? Webinar – 25th October 11am EST Simplify the migration to Webex Calling (DI) with ITL/TFTP management Move devices to Webex Calling (DI) individually or en-masse Effectively test 911 remotely using PhoneView … Continued
UnifiedFX Announces Remote Control & Testing for Cisco Webex UC Calling Cisco Jabber Cisco Physical VoIP Phones

July 19, 2021

PhoneView can now facilitate additional, non End User associated endpoints, to provide testing devices which do not interfere with user calling activity. All from a single PC. For example; Provides a single solution for interactive testing Eliminate the need for … Continued
UnifiedFX, the leader in Cisco VoIP End Point Remote Control, Testing & Management announce that PhoneView supports Cisco UCM Cloud

July 19, 2021

So you have been using On-Prem CUCM for years and also been using PhoneView for your endpoint remote control, testing and management. However, things have changed and your now thinking about moving your voice operation Off-Prem and taking advantage of Cisco … Continued
PhoneView completes Cisco Interoperability Verification Testing (IVT) for CUCM 14.0

July 19, 2021

UnifiedFX, the leader in Cisco VoIP End Point Remote Control, Testing & Management, recently completed Cisco Interoperability Verification Testing (IVT) on CUCM 14.0 for our flagship product PhoneView. The IVT program is important for both Cisco Developer Network members, and customers. … Continued
UnifiedFX announces a webinar on Kari’s Law and Ray Baum Act – Cisco e911 Compliance for Remote Locations

March 08, 2021

March 24, 2021 @ 11:00 hrs EST With the Introduction of Kari’s law & Ray Baum’s Act in February 2020 many companies are struggling to test their Cisco VoIP phones in remote locations for compliance. The challenge is both about … Continued
UnifiedFX announces a Webinar on Cisco UCCX Agent Management, Testing and Remote Control

February 08, 2021

Webinar February 24, 2021 @ 11:00hrs EST UCCX Agent Management & Testing With PhoneView you can now manage and test UCCX Agents non-disruptively. Combining our unique virtual Jabber endpoints with UCCX Agents there is no need for multiple PCs or Physical devices … Continued

What our clients say

Thank you for your great product!

"Our migration was completely successful. We moved nearly 10,000 phones within 4 hours from the old cluster to the new one.Thank you for your great product!"

Frank Sebastien KPMG

The biggest advantage of PhoneView

“The biggest advantage of PhoneView is the control and verification PhoneView provides during critical phone changes when we push out the latest firmware or modify phone settings taking away a lot of the headaches and issues before you upgrade CUCM”

Dennis Horn Director Voice & Videoconferencing Engineering at Thomson Reuters

I am a huge fan….

"I am a huge fan of what you've done with PhoneView. It's a fantastic product. I have recommended it to many people."

Anthony Holloway CIGNA

Unbelievably great product….

"Unbelievably great product that I really feel should be a part of every company’s VOIP Engineer software list."

Dan Jacobsen Park Dental