WallboardFX - Cisco UCCX Wallboard Technical Videos

WallboardFX provides excellent communications with your agents beyond the basic analytics. Wallboards can encompass a more complete and engaging view into day-to-day business.

Following are a list of technical videos which will help you to install and manage WallboardFX Software.

WallboardFX – Cisco UCCX Wallboard Installation

WallboardFX – Cisco UCCX Wallboard Technical Overview

WallboardFX – Cisco UCCX Wallboard Display Management

WallboardFX – Cisco UCCX Wallboard Threshold Settings

WallboardFX – Cisco UCCX Wallboard Promotional Overview

News

UnifiedFX announces a webinar on Kari’s Law and Ray Baum Act – Cisco e911 Compliance for Remote Locations

March 08, 2021

March 24, 2021 @ 11:00 hrs EST With the Introduction of Kari’s law & Ray Baum’s Act in February 2020 many companies are struggling to test their Cisco VoIP phones in remote locations for compliance. The challenge is both about … Continued
UnifiedFX announces a Webinar on Cisco UCCX Agent Management, Testing and Remote Control

February 08, 2021

Webinar February 24, 2021 @ 11:00hrs EST UCCX Agent Management & Testing With PhoneView you can now manage and test UCCX Agents non-disruptively. Combining our unique virtual Jabber endpoints with UCCX Agents there is no need for multiple PCs or Physical devices … Continued
WallboardFX Completes Cisco Interoperability Verification Testing (IVT) on UCCX 12.5

February 08, 2021

UnifiedFX, the leader in Cisco VoIP End Point Management has completed Cisco Interoperability Verification Testing (IVT) on Cisco UCCX 12.5. The IVT program is important for both Cisco Developer Network members, and customers. It unites Cisco and UnifiedFX to deliver … Continued
UnifiedFX announces webinar on Jabber Management, Testing & Remote Control

January 28, 2021

Webinar February 03, 2021 @ 11:00hrs EST With PhoneView you can manage and control both physical and soft phones from the one platform. PhoneView is also a platform for call testing for physical phones and non-disruptive call testing using virtual soft phones. Phone … Continued
PhoneView simplifies Cisco 911 Compliance Testing for Remote Locations

November 10, 2020

With the Introduction of Kari’s law & Ray Baum’s Act in February 2020 many companies are struggling to test their Cisco VoIP phones in remote locations for compliance. The challenge is both about technology and logistics. Many organisations have 10’s … Continued
PhoneView “One Button ITL Delete” Saves Enterprises Time and Money

November 10, 2020

With PhoneView it’s fast and easy to delete 1,000’s of ITL files, simultaneously, with the press of ONE BUTTON. With every Cisco phone model having a different procedure (set of button pushes) to delete an ITL file, the task … Continued

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