WallboardFX - Cisco UCCX Wallboard Technical Videos

WallboardFX provides excellent communications with your agents beyond the basic analytics. Wallboards can encompass a more complete and engaging view into day-to-day business.

Following are a list of technical videos which will help you to install and manage WallboardFX Software.

WallboardFX – Cisco UCCX Wallboard Installation

WallboardFX – Cisco UCCX Wallboard Technical Overview

WallboardFX – Cisco UCCX Wallboard Display Management

WallboardFX – Cisco UCCX Wallboard Threshold Settings

WallboardFX – Cisco UCCX Wallboard Promotional Overview

News

PhoneView simplifies Cisco 911 Compliance Testing for Remote Locations

November 10, 2020

With the Introduction of Kari’s law & Ray Baum’s Act in February 2020 many companies are struggling to test their Cisco VoIP phones in remote locations for compliance. The challenge is both about technology and logistics. Many organisations have 10’s … Continued
PhoneView “One Button ITL Delete” Saves Enterprises Time and Money

November 10, 2020

With PhoneView it’s fast and easy to delete 1,000’s of ITL files, simultaneously, with the press of ONE BUTTON. With every Cisco phone model having a different procedure (set of button pushes) to delete an ITL file, the task … Continued
Cisco Phone Macros from UnifiedFX

October 07, 2020

With PhoneView Macros from UnifiedFX you can remotely view, manage and update many 1,000’s of Cisco VoIP Phones simultaneously With Phone Model independent Built-In Macros you can: * En-Masse Delete ITL & CTL files * En-Masse Change TFTP Server Settings * … Continued
UCCX Wallboard Display Language Localisation

October 07, 2020

The Best Cisco UCCX Wallboard With Displays In Any Language You Want. UnifiedFX, the leader in Cisco VoIP End Point and UCCX Agent Management announce Multi-Lingual Display capability for WallboardFX. At UnifiedFX we know that it is very important to … Continued
UnifiedFX reminds customers that Cisco 69xx and 79xx phones will be deprecated and offers a Migration Path.

July 28, 2020

In these turbulent times it is often easy to overlook some of the more mundane technology tasks and changes that we are faced with. Cisco’s announcement of February 22, 2019 that many of the 69XX and 79XX phone models will … Continued
UnifiedFX confirms PhoneView enabled to manage Home Workers Cisco Phones

April 07, 2020

PhoneView 7.0 introduced sophisticated Endpoint Management support for Cisco Soft Phones (Jabber and IP Communicator). Now with PhoneView you can manage and control both physical and soft phones from the one platform whether they are in the Enterprise or whether … Continued

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