Cisco UCCX Wallboard, UCCX Dashboard

WallboardFX is a Cisco UCCX Wallboard and is the perfect solution for Cisco UCCX Contact Centers.

WallboardFX allows businesses to manage Cisco Contact Center activity by providing a real time view of Cisco UCCX activity. With WallboardFX you can view and monitor your contact center performance as a whole, by team or by agent from anywhere in the world. WallboardX is an excellent way to communicate critical metrics to your contact center staff and empower their performance by creating customised individual agent or team views of your UCCX dashboard. Simple to install, configure and setup WallboardFX is also customizable in any language

WallboardFX – A Certified Cisco UCCX Compatible Product

WallboardFX is a certified Cisco UCCX Compatible product that has completed full Interoperability Verification Testing (IVT) as such you can be confident of it’s performance and applicability with your Cisco CUCM software. This is important should you have any CUCM issues in the future as UnifiedFX and Cisco TAC will work cooperatively to identify and resolve unidentified root cause issues. UnifiedFX and Cisco TAC will resolve the issues in their respective product as appropriate.

Try Full Function WallboardFX – Cisco UCCX Wallboard For Free

Cisco UCCX Wallboard

Do you manage a Cisco Contact Center ?

Are you looking for a solution to get a more detailed second by second view of what is happening ?

Welcome to WallboardFX – Cisco UCCX Wallboard Contact Center Management System.

WallboardFX re-invents how UCCX Wallboards operate by leveraging the latest web technologies.

Providing an instant view of Contact Center activity. View and monitor your performance as a whole, by team or by agent from anywhere in the world.

View on a Large Screen Display, PC, tablet, mobile or even a Smart TV, as long as you have a browser you can be connected.

Our data updates are the fastest in the industry, presented to all connected displays simultaneously.

No more engineers required to re-configure displays or systems.

Remotely configure displays using our user friendly, central management interface.

With our very simple self-install procedure, you can be up and running in less than 5 minutes.

From the smallest Helpdesk to the largest Contact Center, WallboardFX is ideal for real time management of your mission critical business functions and SLA’s.

To bring your business into the 21st century contact UnifiedFX today for your Free UCCX Wallboard Trial.

WallboardFX – Cisco UCCX Wallboard Free Trial

This free thirty day trial allows you to try out and test all of WallboardFX’s great features. You can optionally enter the IP Address of your UCCX system to simplify the installation by automatically configuring WallboardFX once the Trial license is installed.

Some of the great features you can experiment with on your contact centre :

Simple Self Installation in under 5 minutes
Fastest data updates by an order of magnitude
Remote display management
Simple administration

Pre-requisites for self installation of WallboardFX are as follows

Microsoft Windows 7/8/10, Windows Server 2008R2 or greater
Microsoft .NET Framework v4.5 or greater
1.6GHz CPU or greater
500 MB Disk Space
4GB Ram
VMware supported

WallboardFX Technical Training Videos

WallboardFX – Installation

WallboardFX – Technical Overview

WallboardFX – Display Management

WallboardFX – Threshold Settings

Download your free trial now Start Your Trial

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What our clients say

Thank you for your great product!

"Our migration was completely successful. We moved nearly 10,000 phones within 4 hours from the old cluster to the new one.Thank you for your great product!"

Frank Sebastien KPMG

The biggest advantage of PhoneView

“The biggest advantage of PhoneView is the control and verification PhoneView provides during critical phone changes when we push out the latest firmware or modify phone settings taking away a lot of the headaches and issues before you upgrade CUCM”

Dennis Horn Director Voice & Videoconferencing Engineering at Thomson Reuters

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"I am a huge fan of what you've done with PhoneView. It's a fantastic product. I have recommended it to many people."

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Unbelievably great product….

"Unbelievably great product that I really feel should be a part of every company’s VOIP Engineer software list."

Dan Jacobsen Park Dental