Cisco UCCX Wallboard, UCCX Dashboard

Cisco UCCX Wallboard that is the perfect solution for Cisco UCCX Contact Centers – WallboardFX

This UCCX Wallboard allows businesses to manage Cisco Contact Center activity by providing a real time view of Cisco UCCX activity. With this UCCX dashboard you can view and monitor your contact center performance as a whole, by team or by agent from anywhere in the world. The UCCX dashboard is an excellent way to communicate critical metrics to your contact center staff and empower their performance by creating customised individual agent or team views of your UCCX dashboard. Simple to install, configure and setup, this UCCX dashboard is also customizable in any language

Certified Cisco UCCX Compatible Wallboard – WallboardFX

This UCCX dashboard is a certified Cisco UCCX Compatible product that has completed full Interoperability Verification Testing (IVT) as such you can be confident of it’s performance and applicability with your Cisco UCCX software. This is important should you have any UCCX issues in the future as UnifiedFX and Cisco TAC will work cooperatively to identify and resolve unidentified root cause issues. UnifiedFX and Cisco TAC will resolve the issues in their respective product as appropriate.

Try The Full Function Cisco UCCX Wallboard For Free

Cisco UCCX Wallboard

Do you manage a Cisco Contact Center ?

Are you looking for a solution to get a more detailed second by second view of what is happening ?

Welcome to WallboardFX – Cisco UCCX Wallboard Contact Center Management System.

WallboardFX re-invents how UCCX Wallboards operate by leveraging the latest web technologies.

Providing an instant view of Contact Center activity. View and monitor your performance as a whole, by team or by agent from anywhere in the world.

View on a Large Screen Display, PC, tablet, mobile or even a Smart TV, as long as you have a browser you can be connected.

Our data updates are the fastest in the industry, presented to all connected displays simultaneously.

No more engineers required to re-configure displays or systems.

Remotely configure displays using our user friendly, central management interface.

With our very simple self-install procedure, you can be up and running in less than 5 minutes.

From the smallest Helpdesk to the largest Contact Center, WallboardFX is ideal for real time management of your mission critical business functions and SLA’s.

To bring your business into the 21st century contact UnifiedFX today for your Free UCCX Wallboard Trial.

WallboardFX – Cisco UCCX Wallboard Free Trial

This free thirty day trial allows you to try out and test all of WallboardFX’s great features. You can optionally enter the IP Address of your UCCX system to simplify the installation by automatically configuring WallboardFX once the Trial license is installed.

Some of the great features you can experiment with on your contact centre :

Simple Self Installation in under 5 minutes
Fastest data updates by an order of magnitude
Remote display management
Simple administration

Pre-requisites for self installation of WallboardFX are as follows

Microsoft Windows 7/8/10, Windows Server 2008R2 or greater
Microsoft .NET Framework v4.5 or greater
1.6GHz CPU or greater
500 MB Disk Space
4GB Ram
VMware supported

WallboardFX Technical Training Videos

WallboardFX – Installation

WallboardFX – Technical Overview

WallboardFX – Display Management

WallboardFX – Threshold Settings

Download your free trial now Start Your Trial

News

UnifiedFX announces a webinar on Kari’s Law and Ray Baum Act – Cisco e911 Compliance for Remote Locations

March 08, 2021

March 24, 2021 @ 11:00hrs EST With the Introduction of Kari’s law & Ray Baum’s Act in February 2020 many companies are struggling to test their Cisco VoIP phones in remote locations for compliance. The challenge is both about technology … Continued
UnifiedFX announces a Webinar on Cisco UCCX Agent Management, Testing and Remote Control

February 08, 2021

Webinar February 24, 2021 @ 11:00hrs EST UCCX Agent Management & Testing With PhoneView you can now manage and test UCCX Agents non-disruptively. Combining our unique virtual Jabber endpoints with UCCX Agents there is no need for multiple PCs or Physical devices … Continued
WallboardFX Completes Cisco Interoperability Verification Testing (IVT) on UCCX 12.5

February 08, 2021

UnifiedFX, the leader in Cisco VoIP End Point Management has completed Cisco Interoperability Verification Testing (IVT) on Cisco UCCX 12.5. The IVT program is important for both Cisco Developer Network members, and customers. It unites Cisco and UnifiedFX to deliver … Continued
UnifiedFX announces webinar on Jabber Management, Testing & Remote Control

January 28, 2021

Webinar February 03, 2021 @ 11:00hrs EST With PhoneView you can manage and control both physical and soft phones from the one platform. PhoneView is also a platform for call testing for physical phones and non-disruptive call testing using virtual soft phones. Phone … Continued
PhoneView simplifies Cisco 911 Compliance Testing for Remote Locations

November 10, 2020

With the Introduction of Kari’s law & Ray Baum’s Act in February 2020 many companies are struggling to test their Cisco VoIP phones in remote locations for compliance. The challenge is both about technology and logistics. Many organisations have 10’s … Continued
PhoneView “One Button ITL Delete” Saves Enterprises Time and Money

November 10, 2020

With PhoneView it’s fast and easy to delete 1,000’s of ITL files, simultaneously, with the press of ONE BUTTON. With every Cisco phone model having a different procedure (set of button pushes) to delete an ITL file, the task … Continued

What our clients say

Thank you for your great product!

"Our migration was completely successful. We moved nearly 10,000 phones within 4 hours from the old cluster to the new one.Thank you for your great product!"

Frank Sebastien KPMG

The biggest advantage of PhoneView

“The biggest advantage of PhoneView is the control and verification PhoneView provides during critical phone changes when we push out the latest firmware or modify phone settings taking away a lot of the headaches and issues before you upgrade CUCM”

Dennis Horn Director Voice & Videoconferencing Engineering at Thomson Reuters

I am a huge fan….

"I am a huge fan of what you've done with PhoneView. It's a fantastic product. I have recommended it to many people."

Anthony Holloway CIGNA

Unbelievably great product….

"Unbelievably great product that I really feel should be a part of every company’s VOIP Engineer software list."

Dan Jacobsen Park Dental