PhoneView
Cisco Phone Endpoint Management
Save money and never need to send an Engineer to site again
PhoneView is the ONLY Endpoint Management Product certified by Cisco as Compatible with CUCM and has completed full Interoperability Verification Testing (IVT, as such you can be confident of its performance and applicability with your CUCM software.
In fact, PhoneView is a completely unique product, there is nothing else quite like it on the market. That is why Cisco have embedded in the CCIE Collabv2 Syllabus and Exam. In this syllabus candidates will be using PhoneView to remote control 8845 devices in their studies and exams.
Managing Cisco IP telephones often requires a visit to the handset, or at the very least, a request to the user of the handset to perform a sequence of key presses. This is because around 80% of the management of Cisco handsets is through the Call Manager web interface and 20% on the handset itself. It’s the 20% that can cost a great deal of money in terms of time, travel and communications. PhoneView addresses this overhead by providing a way to control multiple (‘000s if you so choose) handsets remotely as opposed to clumsy single point single handset remote control tools that attempt to emulate real bulk control – but fail.
In fact PhoneView will remove the need to physically touch the phone, saving travel time and costs, making the management of the Cisco handsets a much easier, more cost effective, proposition.
WallboardFX
Instant View of Contact Center Activity
WallboardFX is certified by Cisco as Compatible with UCCX and has completed full Interoperability Verification Testing (IVT, as such you can be confident of its performance and applicability with your UCCX software.
Do you manage a Cisco contact Center? Are you looking for a solution to get a more detailed second by second view of what is happening?
Welcome to WallboardFX. WallboardFX re-invents how wallboards operate by leveraging the latest web technologies.
Providing an instant view of Contact Center activity. View and monitor your performance as a whole, by team or by agent from anywhere in the world. View on a Large Screen Display, PC, tablet, mobile or even a Smart TV, as long as you have a browser you can be connected. Our data updates are the fastest in the industry, presented to all connected displays simultaneously.
No more engineers required to re-configure displays or systems. Remotely configure displays using our user friendly, central management interface. With our very simple self-install procedure, you can be up and running in less than 5 minutes.
From the smallest Helpdesk to the largest Contact Center, Wallboard FX is ideal for real time management of your mission critical business functions and SLA’s.
To bring your business into the 21st century contact Unified FX today for your Free Trial
Free 30 Day Trial
