UnifiedFX are proud to announce the release of WallboardFX Version 2.0.
Join us on the 23rd of March 2017 for our online launch event to hear about the fantastic new features that have been added to the easiest to install and fastest performing Cisco UCCX Wallboard on the market.
* Agent Not Ready Reason Codes (Finesse Only)
* System Generated reason codes for agents (Finesse Only)
* Offered(TotalCalls) data parameter for Agents
* Offered data parameter for Agents
* KPI METRICS, Percentages of the data
* Enhanced Agent view featuring particular Agents/supervisors for displays.
* Embed WallboardFX within Finesse (via Gadget)
* Added display page title same as the display name.
* Added Custom Theme background (for using custom background image)
To register for this exciting event, please click here.